Bill Underdown

I have worked with numerous real estate professionals through the years, both residential and commercial. I can say with confidence that Bill Underdown is the best realtor that I have ever worked with. He knows his market, knows his customers and is creative in solving problems and closing deals, all while fostering relationships that transcend real estate. I would now consider him a friend.

Bill was highly focused. He made it clear that he loved in the house and I believe that made the difference.

Bill is friendly, know the territory and is always professional. What more can you ask?

Professional, knowledgable and so well connected. A pleasure to work with Bill!

Bill has an amazing reputation in our area for going over and above what is required of an agent. He seriously considers the home sellers friends and takes care of them. I could not be happier with my interactions and experience with Bill Underdown.

Their office and staff was always helpful. The advertising excellent.

Bill did a wonderful job listening to our objectives for the sale, he understands the market and we had multiple offers in less than 48 hours. could not be more pleased.

Selling a house can be very stressful, esp if you have never done it before. Open houses, showings, they can all be very overwhelming! Bill Underwood was on it right away! I had my first offer, for asking price, after only 1 open house!

Bill was the perfect realtor for ME! He was always calm and cool and kept reassuring me that everything was going to be alright, even when things were a little messy! But sure enough, everything worked out just fine like he said it would.

Bill Underwood is the guy you want holding your hand in this crazy market! I already have recommended him to my neighbor.

Bill's the best there is! Great experience and super great guy.

I highly recommend using Bill to sell or buy in the area.

I've already recommended him to a close friend.

Bill has been great over many years, patiently showing us homes until we were ready to buy. His love of what he does is obvious. Bill goes above and beyond, even negotiating our offer while out of town on vacation. We very much appreciate Bill and can't imagine utilizing the services of anyone else in this region.

Bill's follow through is outstanding...even to knowing the details of our newly dug well and the water being inspected.

He has been great to work with and has become a friend in the process. He is very generous with his time...and gave us a bottle of champagne to celebrate. He had the house cleaned before we closed and left other gifts for us as well. He is a treasure and Century 21 is lucky to have him!

Ryan Johnson was also great to work with as he showed us the house while Bill was on vacation and wrote up the initial offer for us.

Bill was very helpful in buying my first home and guiding me through the local area. Would 100% use Bill again, he's very personable and makes you feel comfortable throughout one of the biggest decisions in your life you are making.

I was listing my house in a hot market so knew that no matter what my house would sell. The key to selecting an agent, for me, was choosing someone who would work with me strategically to attract buyers, would guide me in navigating the stress of readying my house for sale on short notice and would negotiate effectively when offers came in. Bill listened to my motivations for getting my house sold and moving without judgement, and then outlined the tasks I needed to get done in order to meet my short timeline. He made sure I did what was needed to make my house ready for "showtime" online and coached me when I needed a push -- without allowing me to lose my mind due to the added stress of selling a house and buying a house in another region! We worked well together on responding to offers, negotiating with buyers and resolving conflicts. Bill moved from coaching to hand-holding to high-fiving with ease. It was a difficult period of time for me but also a wonderful experience thanks to Bill.

Bills knows instinctively how to interact with people in ways that lead to progress and results without fueling conflict. He is stabilizing force in difficult situations. The word that comes to my mind when I think of Bill is integrity. The word that describes my transaction, thanks to Bill, is success!

I thought Bill worked really hard to present and sell this very unique property. He had beautiful photographs taken and then promoted them on various web sites to generate interest. He held a number of open houses to allow interested parties a chance to see them in person. He effectively negotiated with the buyers any areas of their concern after inspections and those were quickly remedied. The closing was complicated because I was out of town and had limited access to signing all the required papers in a timely manner but Bill was able to find a way to ensure that the closings happened successfully.

Bill did an outstanding job with the planning, promotion and selling of this unique set of properties. At all times he was a complete professional. What I was particularly impressed with was the fact that this property went through multiple offers before its final sale and each time even though a particular offer was pending Bill was already busy working on alternative options should for any reason that the pending offer fall through. Bill worked diligently to ensure our needs were delicately balanced against the needs/requirements of the buyer. Overall outstanding job.

Overall experience was excellent.

I was at an event where someone recommended him to me. Bill Underdown and I met. We immediately scheduled a time to look at properties. Things fell right in place. I did some research and made an offer. Bill was very helpful and attentive from the beginning to closing.

Positive Attitude, Honesty, Work Ethic, Trustworthy, Compatibility.

I would rate Bill a 10 in all of the above!

One Word describes Bill, EXCELLANT!

I have the utmost respect & highest opinion of Bill Underdown. I highly recommend Bill. You will not be disappointed.

My experience dealing with Bill was by far the best I've ever had with a real estate broker. I didn't have to worry about anything. Bill was with me 100% on this journey. I had complete trust in Bill which is so very important when selling an upscale property. If I ever need a realtor in the future, Bill is my guy. He is thoughtful, thorough, & a delight to work with.

In my eyes, Bill is the absolute BEST & outshines all others.

The sale of my home was interrupted by the pandemic and took an extended time to sell. My realtor Bill Underdown always had a strategy to moves things along and listened to the strategies I suggested.

Thank you for selling my house

I am from out of state and needed someone with local knowledge that I could trust.

I asked 2 friends who they would recommend and both said Bill Underdown.

As I purchased a lot there was a lot for me to learn, no pun intended. Bill was able to connect me with Banks, Builders and Architects. We just closed on the property and hopefully I will be building in a year or so. I have assembled a great team with Bill's help and can't wait to get started and become a Douglas Resident.

Not being familiar with the Douglas/Saugatuck area (other than vacation visits) Bill was great to deal with because he was not only knowledgeable about local real estate but about the area as well. He has been a very valuable resource as I get to know the area better.

Bill was phenomenal to work with. He understood exactly what we were looking for and applied his local knowledge to our home search journey. He did not hesitate to tell us if a properly was not worth looking at. His communication via text and email was incredibly helpful and kept things moving along as we often cannot be on the phone.